You are here : Home > FAQ Page
FAQ
  • Is technical support free?
    Yes! It's free for all.
  • Is your online order form secure?
    Yes, it is 100% secure.
  • Do I have to pay for the upgrades?
    No! All upgrades are free to registered users.
  • What if I don't want to use my credit card over the Internet?
    Please email us, and we will tell you how to do.
  • What happens after I send in the order?
    You will receive an email confirming your order shortly after sending the online order form. Then, within 24 hours, you will receive a second email with your registration name, code, and instructions to get started!

    If you do not get your code... or if you've lost it (Hey, it happens! :) ... please email us at kevincos@126.com . Please include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
  • I have more questions - who should I write to?
    Please send your additional questions to kevincos@126.com